Refund policy

We ship quickly. If you need to cancel an order, email us immediately.  rockinronsmusicsd@gmail.com  

WARRANTY

Harmonicas can not be returned due to health laws so please use the info below or contact us about issues so we can come up with a solution. 

Returns: Please contact us. 858 566 9545 or rockinronsmusicsd@gmail.com Please do not return anything to RockinRonsMusic without an approved email from our company. Any items returned without contacting us first will be returned back to you.

All sales are final. Unless approved by RockinRons. 

International /Overseas buyers: We will not warranty Harmonicas or Harmonica Parts from buyers outside of the USA. Please understand, this is the decision of the manufacturers.  If you want warranty service available then please buy from the country you are in.

For the quickest service reach out to the manufacturer.  Have your invoice ready and tell them you are a RockinRonsMusic customer. They will take good care of you. We will follow up if needed.

 

Warranty for Strukture cables: 

 

HOHNER USA: For warranty issues, please do not contact your retailer. Instead, call or email us. If you have questions, we can help.

KHSAmerica service dept.    Sebastian.Diaz-Rodriguez@khsmusic.com

615 773 3719 or 800 446 6010   

Hohner/KHS Customer Experience Representative

12020 Volunteer Blvd.
Mount Juliet, TN 37122

KONGSHENG:   If you have any concerns or issues with Kongsheng Diatonic, Chromatic or tremolo Harmonicas or Reed Plates please send Ecki an email: info@kongsheng-music.com  Kongsheng will handle any warranty issue. 

 SUZUKI Harmonica Limited Warranty Suzuki Harmonicas and reed plates are warranted to be free from manufacturing defects for one (1) year from the original date of purchase. Harmonicas or reed plates found to contain manufacturing defects will be, at Suzuki's discretion, repaired or replaced at no charge providing the harmonica is shipped to the Suzuki Customer Service Center, prepaid. A copy of the original purchase receipt is required. Harmonicas and reed plates are not warranted for normal wear and tear, for physical damage, abuse or modifications not performed by Suzuki. Return Procedure: If it becomes necessary to return your Suzuki harmonica or reed plates, you must FIRST call for a return authorization number (RA#). Harmonicas or reed plates returned to Suzuki without an RA# will NOT be accepted. Call  Anthony

Anthony Varone

 KMC/SuzukiUSA Customer Service
310 W. Newberry Road. Bloomfield, CT 06002  

860-362-4838

support@kmcmusic.com

For Suzuki Chromatic issues contact Gary Lehmann - 858-254-9389 gnarlyheman@gmail.com Repairs and tunes all brands

C. A. SEYDEL Sohne warrants the harmonicas to be free from defects in materials and workmanship when leaving the factory. Harmonicas found to contain manufacturing defects will be replaced or repaired at C. A. Seydel Sohnes discretion for a period of 2 Years from the original date of purchase. This Guarantee does not include malfunction or damage due to misuse, abuse negligence nor repair or alteration not performed by C. A. Seydel Sohne INC. Guarantee service will not be performed unless your proof of purchase is received. Reeds and valves are wearing parts and are not covered by the Guarantee. Any alterations or work done on the instruments by yourself voids the Guarantee. Return and repair procedure In many different countries we have authorized SERVICE SERVICE PARTNERs available who provide a professional repair service. The customer must first call the appropriate SERVICE PARTNER for a reference number. Harmonicas returned without a reference number will NOT be accepted. If a SERVICE PARTNER exists in your country, please do not send items to the SEYDEL factory in Klingenthal / Germany. Please always add your address and a short description of the problem and send the instruments as clean as possible in a well protected package. Your SERVICE PARTNER is: Seydel President Rupert Oysler SEYDEL USA: (828)505-2346 rupert.oysler@seydel1847.com

Lee Oskar USA & CANADIAN WARRANTY

Do not contact your dealer. Contact us 425-258-3579
New Lee Oskar Harmonicas and replacement parts are warranted to be free of defects in material and workmanship at the time of purchase. Any NEW Lee Oskar products which appear to contain defects will be, at our discretion, repaired or replaced at no charge, providing they are shipped to us prepaid by the consumer, immediately after purchase. Proof of purchase and a brief description of the problem should be included. Continued usage will render this limited warranty on new products void.

This limited warranty does not cover damage resulting from accidents, misuse, alteration or normal wear. Due to health laws in some states, mouth-blown instruments are not exchangeable by retail stores.

Lee Oskar Enterprises, Inc., does not offer repair service for used harmonicas. The Lee Oskar Harmonica System allows players to service their own harmonicas with parts and accessories which are available at retail musical instrument stores.

Lee Oskar Enterprises, Inc.
PO Box 2210
Everett, WA 98213
Tel:425-258-3579

DaBell Harmonica Warranty: Contact Benny Yoon or Dennis Fischette: Phone # 908 230 5171 or dmfischette@hotmail.com 

Yonberg: 

 Contact Dennis Fischette: Phone # 908 230 5171 or dmfischette@hotmail.com

Bushman:

SHAKER MICROPHONE WARRANTY/DEALER POLICY Shaker Microphone has a one year warranty. Please have your customers deal directly with us. We prefer to personally take care of our Shaker players! This keeps us better informed on where we can improve on our mics, it gives our players more personal attention, it saves you as the dealer time, and it also serves us in keeping track of exactly how many warranties we honor, and what the repairs pertain to. We would appreciate your cooperation in this matter.

Sincerely, The Shaker Folks! CONTACT INFO: PH 1 Gus (920)-595-0411 Email:  afharless56@gmail.com